In compliance with the provisions of the European Regulation on the Protection of Personal Data and the relevant Greek legislation (as amended and in force), the COMPANY manages the personal data which are submitted by the USER with the utmost care, ensuring in any case their protection and privacy.
The USER may browse into the website without being asked of any personal information from the COMPANY, unless expressly otherwise informed by the COMPANY. The COMPANY collects personal data that are disclosed only when the USER is registered at its services, as well as when they proceed to an order as an unregistered USER. In any case, these information are considered as necessary to perform the online purchase and the relevant USER’s update on the proceedings.
The COMPANY collects five types of information about the users: (1) data provided by the USER when registered as an REGISTERED USER, (2) data provided by the USER in order for the COMPANY to execute their order, (3) data provided by the USER in order to participate in competitions (4) data provided by the USER for telephone and Internet service’s activations, (5) data that the user gives when connecting through another platform (ios, android, Facebook, Google). When completing any order form on the website, the USER will be asked for their name, address, postal code of their area, e-mail address, telephone, credit card details and payment method. In addition, more specific information may be required, such as an order’s delivery or delivery details, pricing details, or details on an offer. The COMPANY makes use of those data provided by the USER while completing their e-order’s form, in order to contact him/her regarding (i) the order’s delivery in their place, (ii) for customer’s confirmation and identification in every necessary case, (iii) for COMPANY’s new or alternative products offered (iv) COMPANY’s special offers (v) receipt of gifts after a competition.
You have the option to choose whether or not to receive such notifications/newsletters from the COMPANY by sending your request via e-mail to firstname.lastname@example.org.
In order to continuously improve and enhance the COMPANY’s services, e-mail marketing messages related to the COMPANY may be sent to the USER, which may be of their interest. The USER can choose the types of notifications they want to receive at any time by updating their email preferences. Sending sms to the mobile phone number which was declared during the USER’s order, is only to inform them about the progress of their order.
The COMPANY will not use the USER’s data for advertising purposes unless the USER has given their explicit and free consent. With regard to existing customers, COMPANY may use the email address received from the USER with an existing customer relationship to provide them with marketing materials related to similar products or services that they have previously requested, used or you may be interested.
The USER can be deleted at any time or alternatively, they may choose through their account whether or not to receive promotional / promotional material via email or sms. It may also oppose this use at the time of collection and every time they send a message. In order to stop receiving emails for marketing purposes, the USER is proposed to follow the instructions in the e-mail received.
THE COMPANY may need to use and maintain personal data for legal and compliance purposes such as the prevention, detection, or investigation of a crime, prevention of loss, fraud or any other misuse of its services and IT systems. The USER’s personal data may also be used by the COMPANY for internal and external audit requirements, information security purposes, or to protect or enforce its rights, privacy, security, property or other persons.
The COMPANY may collect USER’S identification data using certain technologies such as cookies. Cookies are small text files that are sent and stored on the USER’s hard disk, allowing websites [such as the present] to operate seamlessly and without technical abnormalities, to collect multiple USER options, to identify frequent users, to facilitate their access, and to collect data for the purpose of improving the content of the site. Cookies do not cause damage to users’ computers or to files stored on them. Cookies are used by the COMPANY to provide information to the USER, to process orders, and to allow advertising and educational content related to his / her interests and needs. They are absolutely necessary for the site to function properly and without interference, while it is explicitly stated that no access is gained to any document or file from the USER’s computer.
The Cookies’s categories are the following:
The site may use Google Analytics features for display ads (e.g., remarketing, Google Display Network display reports, etc.). Using Ad Settings [click HERE], USERS can opt out of Google Analytics for display ads and also adjust ads from Google Display Network.
Third-party advertisers and other companies cooperating with the COMPANY cooperates may use their own Cookies to collect information relating to the USER’s activities on this site. These cookies are not controlled by the COMPANY.
This website may contain links or websites’ hyperlinks non related to the COMPANY. These websites may have their own privacy terms and conditions for which the COMPANY has no responsibility.
The COMPANY will not collect or process personal data of children under the age of 16 unless a parental consent has been given in accordance with applicable local law. If the COMPANY realizes that a child’s personal data was collected in error, they will be deleted without undue delay.
In some cases, COMPANY may process special categories of personal data relating to the USER (“sensitive data”). Sensitive data defines personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, participation in trade unions, genetic data, biometric data to identify a natural person, health or sexual life, or sexual orientation. For example, the COMPANY may process sensitive data that the USER has made public. The COMPANY may also process sensitive data, where appropriate, to support, exercise or defend legal claims. The COMPANY may also process the USER’s sensitive data if they has freely given their explicit and separate consent in a specific context for a particular purpose.
The website allows and encourages its USERS to correct, change, supplement or delete data and information submitted. If the USER chooses to delete an item of information, the website will act to delete this information from the COMPANY’s files immediately. For the USER’s protection and security, the website will attempt to make sure that the person making the changes is the USER. To access, change or delete your personal data to report problems arising from the website’s functioning or make any question please contact via website or by e-mail at email@example.com. Changing or correcting your personal information can also be done through the sign-up page. Please note that the Company will do everything possible to protect the USERS’ password privacy of users, but to protect the site depends on them.
As a data subject, the USER has specific legal rights regarding the personal data collected by him/her. THE COMPANY will respect its rights and deal adequately with their concerns. The following list contains information about the USER’s legal rights of arising from applicable data protection laws:
Generally, the COMPANY will delete the personal data collected from the USER if it is no longer necessary to achieve the purposes for which they were originally collected. However, we may be asked to store personal data for a certain time period because of legal provisions.
The USER may address questions on data protection and any relevant requests for the exercise of their legitimate rights to the COMPANY’s Data Protection Officer (DPO) at firstname.lastname@example.org.